Leica Microsystems (Schweiz) AG

Responsibilities Monitoring and analyzing of market dynamics, competition activities and customer needs in digital microsurgery visualization workflow (neuro, ENT, P&R, dental, etc.) Defining, planning, developing specific digital visualization solutions and applications to establish, enhance or distinguish product placement within the competitive arena Developing related business plans, define the product positioning in the marketplace and lead the relevant product life cycle phases Establishing pricing strategies Cross-functional cooperation with various departments within the company (Imaging Platform, Business Management, Sales, R&D, RA/QA, Corporate Marketing, Operations) and external partners

Your areas of responsibility will include: Workplace device management Purchasing of hardware, software and IT investments Creation of device configurations and acquiring offers from specified suppliers. IT Management incl. administration of the desktop management system, documentation in the ticket system, support and enforcement of global IT standards Hard- /Software-Support and installation Timely installation, commissioning and maintenance of PC systems Training employees in Heerbrugg in relevant Software Products to ensure an efficient usage of these tools Back Up & Server maintenance (in cooperation with the infrastructure team) Mobil Device Management incl pricing/selection/problem solving (with Swisscom)

Your Responsibilities: Drive accountability and an attitude of customer service into the sites supported Support and enforcement of global IT standards Metrics and reports in support of Service Level Agreements (SLAs) for all key business and technology systems Manage a remote team Implement DBS tools (Continuous Improvement) to ensure that good practices are followed

Do you share a passion for creating a great customer experience while working on high quality products? Then come and join our fantastic team! You can be located in Wetzlar with home office flexibility or everywhere in Europe. In a continuous effort to enhance our culture of Commercial Excellence, we are creating this new role of Sales Incentive Plan (SIP) Manager for EMEA Europe Middle East Africa (EMEA) region with the aim to increase revenues, commercial effectiveness and profitability of the company. YOUR RESPONSIBILITIES Lead and improve the overall process on SIP Define the SIP roadmap while improving processes & IT tools to support SIP management Define and own calendar of the SIP: target setting, communication to SIP eligible associates, claim management, quarterly pay-out Ensure continuous improvement of SIP to support people leaders drive individual performance and help SIP eligible associates to monitor their performance and maximize their payout Become a partner with other key functions & stakeholders involved in the sales incentive process & ensure relevant contribution from each function of the company Contribute to building Daily Management & Standard Work, with the goal of enhancing the incentive process & its transparency Ensure 100% compliance with Danaher and Leica code of conduct. Drive target-setting, performance tracking, standardizing reporting and creating Visual Management / Daily Management as needed Organize surveys to ensure SIP drives right behaviors, and consider feedback from the organization as well as long-term strategy Drive communication to associates of SIP together with Global Rewards & HR EMEA Director