Regional Sales Operations Manager - EU

YOUR CHALLENGES

• Manage a team of approximately 10 Sales Operations Employees throughout Europe including Switzerland, the UK, Germany, and the Netherlands. 
• Must also have significant experience driving projects through to completion involving multiple departments and stakeholders including operations, sales, finance, IT and more.
• Prepare and present customer executive presentations, summary reports, spreadsheets, charts and analysis of data from multiple sources for internal and external use.
• Build management reporting package covering inventory level, order management and delivery analytics
• Drive monthly forecasting for discrete and consignment orders, revenue and consignment inventory development.
• Directly responsible for executing the ins and outs of the company inventories including onsite consignment for VAT customers as well as inventory of standard products for quick sale. 
• Maintain, and execute the soft and physical inventory process to ensure accuracy and work to resolve any discrepancies if required.
• Manage inventories to ensure accurate inventory levels and associated KPI’s while maintaining continuity of supply for VAT’s customers.
• Lead a team of customer service representatives and ensure accurate order management.
• Impress upon the organization and direct team the importance of creating a positive customer experience.
• Main escalation point for major delivery and order management topics and work together with counterparts at the global VAT facilities to resolve issues quickly and pragmatically.   
• Prioritize manufacturing, purchasing and the business units to coordinate capacity planning and availability of needed materials, components, equipment, and resources to align with the customer’s demand.
• Lead operations and logistics related projects domestically and internationally by working with the various stakeholder groups in the company.

YOUR COMPETENCIES ​​​​​​​

• Bachelor’s degree in Business or other related field required
• Progressive experience in operations, order and inventory management including experience managing teams and mentoring direct reports. 
• Experience in sales and distribution business requiring strong inventory management focus and controls.
• Experience in business process engineering and continuous improvement initiatives.
• Must be willing to take hands on approach to problem solving.
• Must have an innate desire to business process improvements and drive projects to resolution across all areas of the business.
• Ability to work in a matrix organization.
• Strong interpersonal, organizational, and communication skills.
• Strong Microsoft Excel skills and the ability to develop complex reports and metrics.
• Ability to travel both domestically and internationally, as required.
• Excellent language skills, particularly in English and German.