Transportation Operations Coordinator

Transport Specialist

Complexity Simplified. Supply Chains Syncronized

Role Overview

As a Transportation Operations Coordinator you ensure, monitor, and develop / improve the performance of our “Global Transport 3PL Replenishment Network” in coordination with regional organizations. You will be part of the TMS (transport management system) roll out program, gradually taking responsibility for transportation planning in TMS.

What you’ll do

• 3PL Performance Management (Air and Ocean): monitor 3PL performance, implement corrective measures in case performance is not line with expectations, conduct respective review meetings (monthly/quarterly) with the main 3PLs. 
• Service quality and performance improvement – working with 3PL suppliers to improve their performance in short/long term (targeting OTD 95%+) and make this progress sustainable. Work also with the Wakeo providing shipments visibility for all stakeholders.
• Contact person for daily operations issues - act as POC for day-to-day operational escalations within Hilti working intensively with 3PL in their timely and correct resolution. Also, responsible Airfreight and Sea freight Damage& Claims topics working with Hilti Insurance and 3PLs on losses recovery. 
• Roll out and implementation of TMS - Operational planning – gradually taking the responsibility for the transportation planning in new TMS system, which will be the new operational platform for Hilti in the future. This includes but is not limited to planning, changing management and problem resolution.

What you’ll bring 

• Bachelor’s degree in logistics, supply chain or business, alternatively Vocational training in transportation operations (f.e. Speditions Kaufmann/Kauffrau) with 1-3 year of experience in internation shipping coordination. 
• Practical experience with Transportation Management System or/and ERPs, knowledge of Incoterms and international shipping with focus on Seafreight and Airfreight.
• Strong organizational, communication, and problem-solving abilities; attention to detail and ability to work under time pressure.

• Working proficiency in German and English, both written and spoken. Other languages is a plus.

What’s in it for you

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• Being part of a dynamic logistics team that drives our caring and performance-oriented culture.
• Access to our state-of-the-art Global Logistics center in Nendeln, Liechtenstein, just a short distance from our main campus.
• Utilization of our gym and complimentary e-bikes for effortless commuting.
• Dining options, learning opportunities, financial guidance, free parking, fuel discounts, workation, sabbatical, home office opportunity, flexible and trust-based working hours, meditation/ relaxation rooms, Hilti tool rental service, massage possibilities, and relocation support.

Dive into the heart of logistics and experience the alpine lifestyle by visiting our careers page: https://careers.hilti.group/en 

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Legal Notice

Join us in making construction better

Apply now.

For further questions, please feel free to contact Pavel Pisk, Head of Transport HQ or Alexandra Ammann, Talent Acquisition Business Partner, alexandra.ammann@hilti.com.

*For non-EU/ EFTA citizens: Please state your eligibility status to work in Switzerland/ Liechtenstein and note that if you do not own a valid Swiss/ Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.

Learn more about us: https://careers.hilti.group/en